FirstDigital Advantage

A Full-Service Telecommunications Company

FirstDigital offers a suite of services to fit any business environment. Our network architecture ensures that you will experience the highest quality voice, data and video communications transmission possible. Our Network Operations Center (NOC) monitors all our networks and facilities for reliability and performance, 24-hours-a-day, seven-days-a-week. 

Our Extensive Product Portfolio offers businesses of every size innovative and powerful communication solutions.

Solutions

One Point of Contact

At FirstDigital you will have one point of contact and one paper and/or electronic bill delivered to you for all locations. (Master & Sub accounts if desired.) This will simplify your business life with one point of contact and one bill with 24/7/365 customer support.

Personalized Service

FirstDigital is 100% dedicated to the local marketplace. Our customer care is just a “local” phone call away. We have adopted a “Quality vs. Quantity” philosophy with our customer base that enables us to provide a customized solution for each one of our customers and their specific applications. At FirstDigital we have the means and the freedom to deliver prompt and efficient local customer service real-time.

Reliability

FirstDigital provides a cost-effective service that networks all locations on a private, dedicated network that is monitored 24/7/365. Our Internet and Data services carry a 99.999% guaranteed uptime with a maximum 2 hour Mean-Time-to-Repair of T1 facilities.

Redundancy

FirstDigital is physically redundant through multi-network connections throughout our network and our NOC. We have multi-fiber pathways terminating at our switch. FirstDigital also maintains a “N+1” redundancy policy. This means we back up every piece of equipment we deploy with a duplicate piece of hardware. This eliminates downtime due to hardware failure.

Cost Savings

FirstDigital runs a cost effective and competitive operation utilizing state-of-the-art equipment and maintaining a low overhead. We are able to save our customers thousands of dollars per year through our expertise and unique market position. We have intelligently built a state-of-the-art facility and network that will provide the highest level of reliability and technology at surprisingly low cost.