5th annual awards will be presented on February 21 in Miami Beach
Provo, Utah – February 8, 2011 – FirstDigital, a leading Utah telecommunications provider, announced it has been named a finalist in the Customer Service Department of the Year — IT & Telecommunications category in the fifth annual Stevie Awards for Sales & Customer Service.
The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards.
Nicknamed the Stevies for the Greek word “crowned,” winners will be announced during a gala banquet on Monday, February 21 at the Eden Roc Renaissance Hotel in Miami Beach, Florida. Nominated customer service and sales executives from the U.S.A. and several other countries are expected to attend.
“One of our core tactics and competitive differences is to have world-class service with a local touch,” said Drew Peterson, CEO of FirstDigital Networks. “Customer service is not a department, it’s an attitude. FirstDigital is honored to receive international recognition for its local yet industry-leading approach.”
More than 800 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of more than 60% over 2010. The Stevies include 25 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.
Members of the Awards’ Board of Distinguished Judges & Advisors will select Stevie Award winners from among the finalists during final judging, to take place January 24 – February 4. Finalists were chosen by business professionals worldwide during preliminary judging.
“Being named a finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the finalists on their achievement and wish them well in the competition.”
Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available at www.stevieawards.com/sales. For more information about FirstDigital’s world-class service and other notable achievements, visit www.firstdigital.com or call 801-379-3000.