As a business owner, you’re always looking for ways to improve customer service and build your brand. Toll-free numbers are an excellent way to do just that. Although this feature was often reserved for large corporations in decades past, toll-free numbers are now affordable and accessible to small business owners.
So what is a toll-free number for business? And what are the steps to getting one? Check out our guide to learn how to get a toll-free number in a few quick and convenient steps.
What Is a Toll-Free Number for Business?
A toll-free number is any telephone number with a three-digit code that allows people to call a business or organization from a landline without paying a fee. Toll-free numbers are not tied to a region, meaning even customers on the other side of the country can call without paying a long-distance fee.
Typically used for the purpose of customer service, toll-free numbers commonly begin with 800, 888, or 877 codes. The FCC assigns these numbers and also allows businesses to bid on 833 numbers through an auction.
Businesses can even customize their toll-free number using a “vanity number.” Like a vanity license plate, a vanity number spells out a company’s name or uses a memorable phoneword to promote the company’s brand, like 1-800-BUYACAR or 1-877-CAKES.
What Are the Benefits of a Toll-Free Number?
Toll-free numbers make it easy for consumers to reach businesses without worrying about being charged long-distance fees. They also preserve the brand and increase the professionalism of a small business. Toll-free numbers can even boost call leads, increase customer reach, and improve customer service by providing a consistent contact phone number.
Ultimately, toll-free numbers make it easier for customers to contact your brand. A memorable, consistent contact number gives your business greater credibility and enhances your marketing efforts.
In today’s world, toll-free numbers are affordable and easy to set up, so there’s really no drawback to getting one for your business.
How to Get a Toll-Free Number
FirstDigital makes it easy for businesses to acquire toll-free numbers, using our personalized routing and management strategy. Our custom routing solution allows you to keep your unique phone number identity while also offering toll-free calling to customers. We’ll route calls to the right agents using RespOrg (responsible organization) transitioning.
Here’s how it works:
- Fill out our contact form.
- A FirstDigital specialist will contact you to discuss RespOrg for your business.
- Set up your toll-free number routing based on your business hours and availability.
- Enjoy worry-free number routing that allows you to get all the benefits of a toll-free number.
Get a Toll-Free Number for Your Business Today
Want to set up toll-free calling for your business? Contact FirstDigital to get a free quote and learn more about our toll-free responsible organization. Our customized routing will allow you to focus on what matters and save you time while boosting your brand and professionalism. Get in touch today to get started.