LINDON, Utah, May 10, 2021 — On April 1, 2021 FirstDigital received Cisco’s Transition Partner Verification. FirstDigital is one of only 5 Cisco partners globally to be selected for this verification. Each Verified Transition Partner has been hand selected to migrate Cisco’s on-premises contact centers platforms to Cisco’s cloud-based Webex Contact Center.
“Receiving this verification from Cisco shows the success in Veracity’s Partnering Process, Professional Services, and Lifecycle Journey program to provide a seamless transition from customers on-premises contact centers to Cisco’s cloud-based Webex Contact Center,” said Drew Peterson, FirstDigital CRO. “Our team has worked diligently to provide a tried-and-true transition plan which includes an audit of customers current platform, business objectives, and challenges to architect, implement and support Webex Contact Center to meet customers’ business objectives.”
This verification was based on the technical resources available to transition customers and real-life experience and expertise FirstDigital demonstrated transitioning customer from Cisco’s on-premises solution to the cloud. With over 18 certified Cisco engineers and thousands of successful Cloud Contact Center Implementations FirstDigital has become the leading Cisco partner in transitioning customer to Cisco’s Webex Contact Center.
FirstDigital operates as a CLEC providing companies voice, unified communications, cloud contact center, network connectivity, and SD-WAN both domestically and internationally. In 2018, FirstDigital was named Cisco’s Cloud Contact Center Partner of the Year. FirstDigital is currently one of the only Cisco Service Providers that have fully integrated their telecom services into both the Webex Calling and Contact Center platforms. With 18 years of experience deploying voice, network and cloud solutions, FirstDigital inspires customer loyalty, reliability, and responsiveness.