Your CC is missing UC.

Integrating unified communications with your contact center is a proven way to boost customer satisfaction. As a smart business-owner, you’re always on the lookout for ways to empower your team and satisfy your customers. These are the two groups that […]

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Tell your PBX you met someone else.

Friday, 9 November, 2018

It’s nothing personal, your business just needs a communication system that can keep up. Good relationships have a balance of give and take—this is no exception in business. Unfortunately, for countless business-owners, telecom is an area where they give too […]

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Set yourself up for seamless failover.

Friday, 9 November, 2018

You don’t need multiple solutions for every problem in telecom. All you need is WAN. A lot can go wrong with workplace telephony—and not just for you, the customer. Telecom is a two-way street. Understanding unified communication from both directions […]

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Be a better host, professionally.

Friday, 9 November, 2018

Foster the perfect online space for cross-company collaboration with FirstDigital Team-One. Improving telecom within your business can have benefits that reach far beyond the office doors. You’ve been paying attention, so you already know that the communication tools your team […]

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Download a little cooperation.

Friday, 9 November, 2018

When you get Team-One, you get the app that turns everybody into a team player. In 2017, a survey found that 86% of employees and executives attributed workplace failures to a lack of collaboration or ineffective communication techniques. Numbers like this are […]

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Everyone’s going. You should get there first.

Friday, 9 November, 2018

There aren’t a lot of easy decisions in business, but it’s never been easier to take telecom to the Cloud. All of the top telco analysts agree: migrating to cloud communications should be one of your company’s main goals in 2018. You […]

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