Before you commit to an internet service provider, you need to know exactly what you’re shopping for. These days, that means being educated on the important difference between cable and fiber internet. Picking the right provider for you can be […]
The uses for cloud communication software are endless, so it’s easy to understand why the term has been such a buzzword over the past few years. If your small or mid-size business is hesitant to adopt the software, you’re missing […]
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The Importance of a Contact Center Analyzer for the Best Performance A contact center can be a hive of noise and business. It’s easy to see employees working, but are they getting their job done well? That’s where call center […]
A contact center can be a hive of noise and business. It’s easy to see employees working, but are they getting their job done well? That’s where call center analytics and using a contact analyzer can help you understand what […]