CCAAS and UCAAS Sales Engineers

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Job Description

FirstDigital, a fast-growing Cloud Collaboration, Fiber Internet, and WAN provider with one of the largest Cisco Webex Calling and Contact Center practices in the Country is looking for a CCaas and UCaaS Sales Engineer to work closely with FirstDigital and Cisco’s sales team to help drive new revenue.

Position Summary

The successful candidate will be a key member of the customer facing sales team having primary responsibility for providing pre-sales technical support for FirstDigital Webex Contact Center and Calling solutions.  You will interact directly with all levers ofmanagement on the customer accounts including the executive management teams and technical leads.  You will work in tandem with the Account Executive to identify key customers Needs, Objectives and Challenges so you can show how our products meets their business objectives.


  1. Proven Results with the ability to meet or exceed monthly sales quota
  2. Strong Leadership skills
  3. Have the ability to provide technical leadership to sales team
  4. Ability to word effectively on a remote basis
  5. Ability to teach other members of the team and act as a mentor as required
  6. Action oriented with a strong initiative to be successful
  7. Demonstrate the ability to complete implement, drive and track projects
  8. Excellent written, verbal, presentation and demonstration skills
  9. Proficient in PP, Excel, Word

Job Responsibilities:

  1. Assist with the development of formal sales plans and proposals for assigned opportunities
  2. Transfer Industry, technical and product knowledge to customers
  3. Keep up-to-date on relevant competitive solutions, products and services
  4. Perform advanced contact center and calling technical presentations (Demo) for prospects and customers remotely and in-person
  5. Develop and maintain expert understand of FirstDigital Webex Contact Center and Calling applications and products


  1. Salary + Commissions
  2. Full health/dental benefits
  3. 401 (k) plan with company match
  4. Annual performance incentives
  5. Auto Allowance
  6. Generous Paid Time Off
  7. Flexible Work Environment

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