Integrator is a powerful, cloud communication software suite. It allows users a level on integration, communications and collaboration with their cloud phone system, other phone system users and the organization’s internal business systems.
Integration with Cloud Communications
Bridge the gap between customers and your business systems.
Integrator Delivers
Call Control
Without needing to touch their handset, Integrator user has access to a full range of control over inbound and outbound calls, including dialing, answering, transfer, consult and hang-up.
Caller Preview
For both inbound and outbound calls, if a match for the caller is located in integrated directories the caller’s summary details are displayed on screen.
Contact Popping
If a caller is located in an integrated applications, their full details can be quickly popped on screen.
Address Book
Details of a new call can be easily saved in the user’s personal directory.
Recent and History Lists
Users can quickly view a list of the most recent calls that they have made or received, or a fuller history list of inbound and outbound calls.
Real-Time Presence
Check the busy status of their colleagues extension. This feature greatly improves coordination and collaboration between users.
Benefits
- Improve the quality and professionalism of your call handling and the caller’s experience
- Increase the productivity and collaboration of your phone system’s users
- reduce the time and costs involved with making and receiving large volumes of calls
- Realize the full potential of your hosted telephony solution
Meet your communication and collaboration needs.
Complete the form to be contacted by FirstDigital’s communication specialists.